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How Bloom checks orders

Each time your Shopify store receives an order, the Bloom app sends that information to ShipCompliant. If the order is compliant, the Bloom app will:

  • Note ShipCompliant's response that the order is compliant in the order's Notes
  • Mark the order as compliant under Additional Details
  • Tag the order with "SHIPCOMPLIANT-YES," so it's searchable by you
  • Synchronize the order to ShipCompliant

If the order is not compliant, the Bloom app will:

  • Note ShipCompliant's response in the order notes
  • Mark the order as non-compliant in Additional Details
  • Tag the order with "SHIPCOMPLIANT-NO"
  • Not synchronize the order to ShipCompliant

See the difference between a compliant and non-compliant order below: 

 

Rechecking compliance

If an order is non-compliant and you fix it, add the tag "Recheck compliance" to the order. The Bloom app will remove the tag after re-checking the order and updating its status. 

Learn more about rechecking compliance on existing orders

 

Finding non-compliant orders

To see orders which failed compliance checks, navigate to your Orders in Shopify. Next, filter your orders by the tag "SHIPCOMPLIANT-NO." To save this search, click the Save filters button. Now you can check for non-compliant orders with one click—sweet!